1. We like to keep things simple -therefore every website is based on our basic web design package, currently priced at $795.00 which consists of up to 7 pages of content and a standard contact form with Google map. If this package does not meet all requirements, we simply build upon it piece by piece.
2. We require a 50% Deposit prior to beginning any work. It is understood that all deposits are non-refundable. The customer assumes the responsibility to provide accurate and current information regarding the project. We ask that potential clients perform due diligence and review our previous work and read our testimonials to ensure that what we do meets their requirements before hiring us.
3. It is important to establish a time line - We require a start date as well as an end date. The customer agrees to provide us with all content needed for us to complete the project. If we have not received all content within 3 weeks of the start date, the client agrees to pay the balance of the invoice before work will resume. Content refers to all text, images, links, data or any other element deemed necessary.
4. Revisions - When a project is completed, the customer will be provided with a link to a live website for review - we ask that the client provide feedback and a list of all requested revisions within 14 days - revisions must be in the form of a checklist in one single document with consistent font, size and colors. Specific points may be emphasized by highlighting or using red. The company will then revise the project to conform to the checklist and ensure customer satisfaction. Additional revisions or additions will incur additional charges. If feedback and revision list are not received within 14 days, we require that all balances be paid in full before we resume work on your changes.
5. Email accounts are to be set up by you - we have easy to understand beginner level video tutorials to assist in this. We can, however, perform this task for a minimum charge of 1/2 hour at $65.00/hr.
6. The customer agrees to host the web site on our servers as we are accustomed to our own servers and do not wish to complicate proceedings by working with third parties. Should the client insist on hosting elsewhere an additional charge of $250.00 will be imposed. This includes moving the website to the server of choice and access to a secure back-up copy of the web page.
7. Logos are not included - The client may provide an already existing logo or hire us to create one. In the absence of a logo we will simply use a plain text logo.
8. Additional pages are currently charged at a rate of $75.00 per page.
9. Each page may contain up to 3 images ( Additional images are charged at $6.50 each )10. All modules or components are charged separately. ( They range from $75.00 to 450.00 )11. We will add up to a maximum of ten items into any given module the customer is responsible for the rest, although this service is also available at our standard rate of $65/hr.
12. It is understood that there may be additional charges depending on what is requested – We have adopted an "approval through payment" policy wherein additional work will never be done without the client’s prior consent. This can help avoid any possible disputes over add-ons.
All websites and programming and are sold on an "as is" basis and guaranteed to work in the most recent versions Mozilla Firefox and Internet Explorer being used at the time of delivery. We cannot guarantee that your website will properly display or be bug free forever as web browsers are developed by third party companies over which we have no control whatsoever. We guarantee only that which we can control. Rather than offer expensive maintenance plans (i.e. 200-500$/month agreements) we feel that it is in the best interests of our clients to pay only to have a problem fixed if ever the need arises. Such requests are extremely rare yet we feel it is important to mention as a precaution. We are not responsible for any loss of income due to down time for any reason whatsoever.
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